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Contact Us

Get in touch with our team

Legal Entity

Stackshala Technologies Private Limited - We operate voktlabs and handle all payments, subscriptions, and support.

Email Us

contact@stackshala.com

We'll respond within 24-48 hours

Main Website

www.stackshala.com

Learn about our courses

Support

For technical issues or questions

Email us with details

Company Information

Legal Name: Stackshala Technologies Private Limited

Product: voktlabs

Registration: India

voktlabs has been made available to the general public for furthering education and learning—the philosophy that is the guiding principle behind Stackshala.

What Can We Help You With?

Billing & Payments

  • • Payment issues
  • • Refund requests
  • • Invoice/receipt queries
  • • Subscription management

Technical Support

  • • Account access issues
  • • Tool errors or bugs
  • • Feature requests
  • • API/integration help

General Inquiries

  • • Product information
  • • Enterprise plans
  • • Partnership opportunities
  • • Educational queries

Privacy & Legal

  • • Data deletion requests
  • • Privacy concerns
  • • Terms clarifications
  • • GDPR/compliance

Response Times

Standard Inquiries: We aim to respond within 24-48 hours (business days)

Billing/Payment Issues: Priority response within 12-24 hours

Technical Emergencies: We'll do our best to respond as quickly as possible

When Contacting Us, Please Include:

  • Your registered email address
  • Subject line clearly describing your inquiry
  • Detailed description of your issue or question
  • Screenshots (if applicable for technical issues)
  • Order/Payment ID (for billing inquiries)

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (IST)
Saturday - Sunday: Limited support (email only)