Legal Entity
Stackshala Technologies Private Limited - We operate voktlabs and handle all payments, subscriptions, and support.
Support
For technical issues or questions
Email us with details
Company Information
Legal Name: Stackshala Technologies Private Limited
Product: voktlabs
Registration: India
voktlabs has been made available to the general public for furthering education and learning—the philosophy that is the guiding principle behind Stackshala.
What Can We Help You With?
Billing & Payments
- • Payment issues
- • Refund requests
- • Invoice/receipt queries
- • Subscription management
Technical Support
- • Account access issues
- • Tool errors or bugs
- • Feature requests
- • API/integration help
General Inquiries
- • Product information
- • Enterprise plans
- • Partnership opportunities
- • Educational queries
Privacy & Legal
- • Data deletion requests
- • Privacy concerns
- • Terms clarifications
- • GDPR/compliance
Response Times
Standard Inquiries: We aim to respond within 24-48 hours (business days)
Billing/Payment Issues: Priority response within 12-24 hours
Technical Emergencies: We'll do our best to respond as quickly as possible
When Contacting Us, Please Include:
- Your registered email address
- Subject line clearly describing your inquiry
- Detailed description of your issue or question
- Screenshots (if applicable for technical issues)
- Order/Payment ID (for billing inquiries)
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (IST)
Saturday - Sunday: Limited support (email only)